Lužická 32, Prague 2, Czech Republic
Registration No.: 035816141
registered in the Commercial Register maintained by the Office of the Municipal District of Prague 2,
adress: náměstí Míru 20/600, 120 39, Prague 2
for the sale of digital products through the online store located at
www.embervale.org
1. INTRODUCTION
1.1 These Terms and Conditions (hereinafter referred to as the “Terms”) govern the legal relationship between Ember Vale, registered ID.: 035816141, registered in the Commercial Register maintained by the Office of the Municipal District of Prague 2, (hereinafter referred to as the “Seller”), and any individual or legal entity purchasing digital products from the Seller (hereinafter referred to as the “Customer”).
1.2 By purchasing or downloading any digital product from the Seller, the Customer agrees to be bound by these Terms. The Customer is advised to read these Terms carefully before placing an order.
1.3 The Seller provides digital content such as guides, e-books, audio materials, and other downloadable or streamable resources (hereinafter collectively referred to as the “Digital Products”).
1.4 These Terms apply to all sales made through the Seller’s website www.embervale.org and any associated platforms.
2. DEFINITIONS
For the purpose of these Terms:
Digital Product means any electronically supplied item, including but not limited to guides, e-books, or audio materials, which can be downloaded or accessed online. Consumer means any individual acting for purposes outside their trade, business, craft, or profession. Professional Buyer means a person or entity purchasing for business purposes. Website means the online platform operated by the Seller under the domain embervale.eu.
3. SUBJECT OF THE AGREEMENT
3.1 The Seller undertakes to supply the Customer with access to or a copy of the selected Digital Product, and the Customer undertakes to pay the agreed price.
3.2 The contract is concluded upon completion of the order process and successful payment by the Customer.
3.3 Upon purchase, the Customer obtains a non-exclusive, non-transferable, revocable licence to use the Digital Product solely for personal use. The licence is granted for an indefinite period unless revoked for breach of these Terms. The Customer may store one personal copy of the Digital Product for backup purposes.
3.4 No ownership rights are transferred to the Customer. Redistribution, resale, public sharing, or modification of the Digital Product without the Seller’s prior written consent is strictly prohibited.
4. PRICES, PAYMENT TERMS, and CURRENCY
4.1 Prices of Digital Products are stated in EUR, USD, or CZK, as specified on the Website at the time of purchase.
4.2 All prices are final and include any applicable taxes under the laws of the Czech Republic.
4.3 Payment may be made through secure online payment methods provided on the Website.
4.4 The Customer is responsible for any additional fees, including currency conversion or international transaction charges imposed by their payment provider.
4.5 The Seller is not obliged to provide access to the Digital Product until full payment has been received.
5. DIGITAL PRODUKT DELIVERY AND TECHNICAL REQUIREMENT
5.1 Upon successful payment, the Customer will receive an email with a link to download or access the purchased Digital Product.
5.2 Delivery of the Digital Product is deemed completed once the download link or access credentials are made available to the Customer.
5.3 The Seller shall not be liable for the Customer’s inability to download or access the Digital Product due to technical limitations on the Customer’s side (e.g., device compatibility, internet connection).
5.4 The Customer is responsible for ensuring that their device and software meet the technical requirements for accessing Digital Products, including internet connectivity and compatible file formats.
5.5 Download links provided by the Seller remain valid for 30 days from the date of purchase unless stated otherwise. The Customer is encouraged to download the Digital Product promptly.
6. CONSUMER RIGHTS AND WITHDRAWAL
6.1. V případě, že je způsob dopravy smluven na základě zvláštního požadavku kupujícího, nese kupující riziko a případné dodatečné náklady spojené s tímto způsobem dopravy.
6.2. Je-li prodávající podle kupní smlouvy povinen dodat zboží na místo určené kupujícím v objednávce, je kupující povinen převzít zboží při dodání.
6.3. V případě, že je z důvodů na straně kupujícího nutno zboží doručovat opakovaně nebo jiným způsobem, než bylo uvedeno v objednávce, je kupující povinen uhradit náklady spojené s opakovaným doručováním zboží, resp. náklady spojené s jiným způsobem doručení.
6.4. Při převzetí zboží od přepravce je kupující povinen zkontrolovat neporušenost obalů zboží a v případě jakýchkoliv závad toto neprodleně oznámit přepravci. V případě shledání porušení obalu svědčícího o neoprávněném vniknutí do zásilky nemusí kupující zásilku od přepravce převzít. Tímto nejsou dotčena práva kupujícího z odpovědnosti za vady zboží a další práva kupujícího vyplývající z obecně závazných právních předpisů.
6.5. Další práva a povinnosti stran při přepravě zboží mohou upravit zvláštní dodací podmínky prodávajícího, jsou-li prodávajícím vydány.
7. INTELLECTUAL PROPERTY AND LICENCE
7.1 All content, text, images, audio, and materials contained in the Digital Products are protected by copyright and intellectual property laws.
7.2 The Customer is granted a personal licence to use the Digital Product for private, non-commercial purposes only.
7.3 The Customer shall not reproduce, distribute, publicly perform, sell, sublicense, or otherwise exploit the Digital Product or any part thereof without the Seller’s express written permission.
7.4 Breach of this clause may result in termination of the licence and potential legal action.
7.5 All Digital Products are intended for educational and informational purposes only. They do not constitute professional, medical, or legal advice.
8. PERSONAL DATA PROTECTION
8.1 The Seller processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
8.2 The Seller may process the Customer’s personal data for the purposes of fulfilling the order, providing access to the purchased Digital Product, and communicating with the Customer.
8.3 Where personal data is transferred outside the European Union, the Seller ensures that such transfer complies with applicable data protection standards, including the use of standard contractual clauses approved by the European Commission.
8.4 A detailed description of data processing and Customer rights is provided in the Seller’s Privacy Policy, available on the Website.
9. LIMITATION OF LIABILITY
9.1 The Digital Products are provided “as is”. The Seller makes no warranties, express or implied, regarding the suitability or effectiveness of the Digital Products for the Customer’s individual purposes.
9.2 To the maximum extent permitted by law, the Seller shall not be liable for any indirect, consequential, or incidental damages arising from the use or inability to use the Digital Product.
9.3 The Seller’s total liability for any claim shall not exceed the purchase price paid by the Customer for the relevant Digital Product.
10. GOVERNING LAW, JURISDICTION, AND DISPUTE RESOLUTION
10.1 These Terms shall be governed by and construed in accordance with the laws of the Czech Republic.
10.2 Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts of the Czech Republic.
10.3 If the Customer is a consumer residing in another EU member state, this choice of law does not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence.
10.4 If the Customer is a consumer, they may also seek out-of-court dispute resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce), available at www.coi.cz.
11. FINAL PROVISIONS
11.1 The Seller reserves the right to amend these Terms from time to time. The version of the Terms valid at the time of purchase shall apply to each order.
11.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.3 These Terms are published in the English language. Any translations are provided for convenience only. In case of discrepancies, the English version shall prevail.
11.4 Contact details for customer support:
📧 ivet@inbox.embervale.org
Effective date: 1 November 2025